Kevin is a sales director at a small company. He works out of his home that is about 5 hours away from the main office. Kevin has a tremendous amount of industry knowledge and relationships. He is meeting his sales objectives. Unfortunately, he is not well liked by many of his teammates.
Who cares, right? Kevin is meeting his sales goals. He lives far enough away that no one has to see him on a regular basis. So what is the problem?
Disruption in the Workplace
Here’s the problem:
In order to have a high-performing, competency-driven organization, employees and team members have to get along with each other. What does that mean? The easiest explanation is that they have to respect each other professionally. They don’t have to be friends–or even like each other—but they do have to get along in order to get the work done.
In this organization, Kevin’s big personality is wreaking havoc with the small team’s performance and job satisfaction. Here are some examples:
- Some team members avoid interaction with Kevin, if at all possible.
- Other team members will avoid or procrastinate in completing tasks that are requested by Kevin.
- On a regular basis, Kevin’s boss is listening to complaints from employees about their interactions with Kevin.
- Minutes and hours are wasted daily as employees share their stories with each other about what Kevin did or said today.
Let’s Fire Him!
Are you ready to walk Kevin to the door? (That may be another blog article…what is the best way to fire a virtual employee!)
The good news is that we don’t need to fire Kevin just yet. There are some solutions that should be considered first.
- Personality assessments. This type of assessment is designed to provide insight into an individual’s behavioral style in a work environment.
- 360 feedback. Once an individual understands their own personality, it can be helpful for them to receive feedback from others on their job performance from others on the team.
- Team building and open communication. Get the team working together and teach them how to communicate effectively.
- Coaching. There are times when an individual can use a little guidance throughout this process. Career coaching is a great option in this situation.