Monthly Archives: May 2014

Why Managers Need to Understand Customer Service

By | 2016-10-25T16:34:07+00:00 May 8th, 2014|Blog, Business Strategy, Leadership, Organizations|

If you work in a company that has customers, you understand how important it is to treat them well.  Not every position interfaces directly with customers, but we all depend on them regardless of our job title.  Many of the lessons learned from the people who do interact with customers regularly, carry  an important message […]

Comments Off on Why Managers Need to Understand Customer Service